AI receptionist for veterinary clinics
Answers every call, captures appointment requests, and takes pressure off your front desk.
Stop losing calls to voicemail, lunch breaks, after-hours gaps, and busy staff. OnDial answers inbound calls 24/7, handles common questions, collects caller details, and helps clinics book more appointments—without adding another person to payroll.
7-day free trial. Card required. Cancel anytime.
Set up your veterinary receptionist in minutes
Start with your website
Paste your clinic website and OnDial pre-fills: clinic name, hours, phone number, address, common services, emergency instructions, FAQ content.
Fill in only the gaps
Our AI setup assistant asks only for what your website does not clearly show: appointment types, after-hours rules, urgent-call routing, new client policy, SMS preferences.
Review before you activate
You see a completed clinic profile and can edit anything: greeting, hours, services, call handling rules, emergency language, follow-up messages.
Go live on your number
Forward calls when you want OnDial to answer. Test it first. Go live when ready.
Not ready yet? Save progress by email.
What OnDial handles
Answers every inbound call
No more missed calls when your team is busy, at lunch, or already on the line.
Captures appointment requests
Collects caller details and appointment intent so your team can follow up fast.
Handles common clinic questions
Hours, location, services, and basic next steps—without interrupting your staff.
Supports after-hours coverage
Gives callers a clear response after hours instead of sending them to dead air.
Routes urgent situations safely
Uses your clinic's instructions to direct urgent callers appropriately.
Sends clean summaries to your team
Your staff gets the caller details they need, without listening back to recordings.
What callers can do with OnDial
- Ask for clinic hours
- Get location and contact details
- Request an appointment
- Leave callback details
- Ask common non-clinical questions
- Reach after-hours guidance
- Be directed based on urgent-call rules
Safety and control
OnDial is an AI receptionist, not a veterinarian. It does not diagnose, prescribe, or provide medical advice. It follows your clinic's instructions, handles routine front-desk conversations, and directs urgent callers based on the guidance you define.
You control:
- Clinic hours
- Greeting
- FAQ content
- Emergency instructions
- Follow-up messaging
- When calls are forwarded
Built for veterinary clinics, not generic call centers
Veterinary calls are emotional, time-sensitive, and repetitive in very specific ways. Pet owners call about appointments, symptoms, hours, urgent concerns, prescription questions, directions, and next steps. OnDial is designed for that reality.
Better than voicemail
Voicemail loses momentum. OnDial keeps the conversation moving.
Better than constant interruption
Your team stays focused on pets and in-clinic work while OnDial handles repetitive inbound traffic.
Better than generic AI
OnDial is tailored to veterinary clinics, their callers, and the way real front desks operate.
How it works
Paste your website
We pull the clinic details automatically.
Finish setup in chat
Our AI setup assistant asks only what is missing.
Review your profile
Confirm and correct your greeting, hours, rules, and FAQs.
Start your free trial
Forward calls, place a test call, and go live.
Pricing
Starter
For smaller clinics, after-hours coverage, or overflow during busy times.
- AI receptionist for inbound calls
- After-hours and overflow coverage
- Appointment request capture
- Clinic FAQ handling
- SMS follow-up
- Fair-use cap: ~350 answered minutes/month
- Metered overage billed per answered minute
Pro
For clinics that want OnDial to answer most or all inbound calls.
- Everything in Starter
- Higher monthly call volume
- Better fit for multi-doctor clinics
- Fair-use cap: ~800 answered minutes/month
- Metered overage billed per answered minute
Founding Clinics
For the first 20 clinics only. Same core features. Limited spots.
- All Starter features included
- Locked-in pricing forever
- Early adopter priority support
- Shape future features
Frequently asked questions
Stop missing calls. Keep your front desk focused.
Every missed call is a frustrated pet owner, a lost appointment, or more work for your staff later. OnDial helps your clinic answer more calls, capture more opportunities, and reduce front-desk overload.
No long forms. No setup meeting required. Review everything before activation.